Community

Profilarr users hang out on Discord and Reddit, and bugs and feature requests go to GitHub.

Discord

The Discord server is the quickest place to get help, share setups, and talk about Profilarr. When you ask for help, include the same details a bug report asks for, so people don’t have to ask for them one at a time.

r/Profilarr is there for questions and discussion if you’d rather not use Discord.

GitHub

Reporting a Bug

Open the help menu in Profilarr and choose Report a Bug, or open the bug report template directly. Search the existing issues first in case it’s already been reported.

A good report includes:

What happened, what you expected to happen, and the steps to reproduce it. Screenshots help.
Your Profilarr version, from Settings → About, and your release channel and installation method.
Your Profilarr logs, from Settings → Logs → Download. See Logs for more.
If an Arr instance is involved, its version and its logs from around the time of the issue.
Which databases you have linked.

Warning

AI is fine for wording, translating, or organizing your notes, but the report has to come from you. A confident but wrong report, such as a cause stated as fact that nobody checked, takes time to disprove before anyone can look at the real problem. Before you post, make sure you’ve seen the problem yourself, checked every claim, marked guesses as guesses, and can answer follow-up questions without the AI. Reports that don’t meet this are closed, and can be reopened once you reply with verified details. See the issue guidelines for the rest.

Requesting a Feature

Open the help menu and choose Request a Feature, or open the feature request template. Start with the problem you’re trying to solve and how you handle it today, rather than the exact feature you have in mind.

Questions

For setup help and general questions, start a thread in GitHub Discussions.

Database Content

Wrong scores, regular expressions, or profiles are problems in a database, not in Profilarr. For the Dictionarry database, open an issue on Dictionarry-Hub/database. For any other database, use that database’s repository.

Info

Profilarr is free and open source. We are not a company, and you are not a customer. Nobody here owes you a fix or a feature, and you don’t owe us anything either. We’re peers working on the same problem, and everyone who answers an issue or a question on Discord does it because they care about the project.

That goes both ways. We’ll treat your reports and ideas with respect, and we ask the same of you. Criticism is welcome, and it’s most useful when it says what’s wrong, why, and what you’d do instead. A pull request is better still. Making demands or being mean does the opposite: it wears down the people who would otherwise help. A project like this runs on goodwill.